Accessibility Statement

Our commitment

We are committed to making the GPT Cellular website and services accessible to all users, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

Measures we take

• Sufficient colour contrast between text and background
• All images have descriptive alt text
• The website is fully navigable by keyboard
• Forms are clearly labelled for screen reader compatibility
• Text can be resized up to 200% without loss of content
• No content flashes more than 3 times per second
• All pages have descriptive page titles
• Links clearly describe their destination

Known limitations

We are actively working to improve accessibility. Current known limitations include:

• Our coverage page links to Ofcom's coverage checker, an external website we do not control, so we cannot guarantee its accessibility.
• Invoice PDFs are produced by our payment provider, Stripe, and may not fully meet WCAG 2.1 AA. If you need your invoice in another format, contact us and we will provide one.

Alternative formats

If you need information in an alternative format (large print, audio, easy-read, BSL video), please contact us and we will do our best to accommodate your request.

Feedback and contact

We welcome feedback on the accessibility of our website. If you experience any barriers, please contact us via our contact form.

We aim to respond to accessibility feedback within 5 working days.

Enforcement

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.